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Have questions about your results?
Contact Brenna Cook at the City of Asheville water utility. She can address any concerns about results or water quality.
Have questions about your testing kit?
If you have questions about shipping and using your testing kit, please contact RTI CleanPlus by phone or the contact form.
We aim to respond to questions within two business days. If it has been longer than that, we are working on resolving your issue and will respond to you as quickly as possible.
+1 855-997-2864
Please leave a message with your name, email, and a description of your issue. A member of our team will return your call during regular business hours (Monday-Friday, 9:00am-5:00pm ET).